Due to the holidays, orders received from Dec. 24 to Jan. 8 will be handled from Monday, Jan. 9.
We reserve the utmost care and attention for every phase of our business. Furthermore, we guarantee a fast and safe service to our customers, also regarding the preparation and dispatch of orders. All our orders are shipped via insured express courier.
The shipping rate is automatically added to the cart during the order checkout phase, once the country of destination is selected.
Order preparation time
The preparation time for each shipment may vary depending on the product and is specified in the description of each item.
All our orders are all shipped via insured express courier. Delivery takes place between 2 and 4 working days from shipment, depending on the destination.
Track your order
As soon as the order is entrusted to the courier, we will send you a shipping confirmation email to the address you indicated during the purchase process. Inside this email, you will find the instructions to follow the tracking of the package and also get a delivery date estimate. If you have registered on the Artlinea website, you can check the status of the order in your account at any time.
In case of problems with your order
If at the time of delivery the package is damaged, accept the parcel on a conditional basis and check the condition of the items inside. If you need to do so, you can contact us on our toll-free number, by email or on WhatsApp: we guarantee a fast and punctual customer service.